return and refund

Thank you for shopping at Glowme.lk. Your satisfaction is our priority, and we are committed to providing you with the best online shopping experience. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Returns
We accept returns within 14 days from the date of purchase. To be eligible for a return:

Your item must be unused, unwashed, and in the same condition as when you received it.

The item must be in its original packaging with all tags intact.

Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:

We will initiate a refund to your original method of payment.

The refund amount will exclude any shipping charges incurred during the initial purchase.

Exchanges
If you would like to exchange your item for a different size, color, or style, please contact our customer support team within 14 days of receiving your order. We will provide further instructions on how to proceed with the exchange.